Ask Amy: Can I opt out of using my neighborhood’s cluster mailbox?

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Ask Amy: Can I opt out of using my neighborhood’s cluster mailbox?
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You asked - who is responsible for cluster mailboxes in my neighborhood? Can I opt out of cluster mailboxes and just get my own mailbox? Amy Davis is getting answers.

Millions of Americans collect their mail from cluster mailboxes. These are multiple boxes installed in one spot in an apartment complex or neighborhood to make delivery and pick-up convenient for both the mail carriers and the customers. But what happens when they’re broken or need replacement? It’s not always a simple fix.for the delivery and collection of mail. USPS also refers to this as a Cluster Box Unit or community mailboxes.

KPRC 2 Investigates producer Andrea Slaydon meets with homeowners in Kingwood to discuss cluster mailbox issues they are having. Andrea is working with Amy Davis to get answers for these people. Watch Thursday, October 26th at 10 p.m.The postal service says using a CBU saves on fuel and reduces carbon emissions because carriers can deliver mail to multiple customers during a single stop with less truck idle time. A cluster mailbox is typically used for parcel and package deliveries.

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