For deliveries needing a signature, UPS drivers stick a notice on a front door, ring the doorbell and step back. The recipient is then asked to sign the notice with their own pen and close the door before the driver leaves the package.
Drivers from FedEx Corp. and United Parcel Service Inc. are encountering new obstacles and heightened levels of suspicion due to the coronavirus pandemic, which is upending the daily routine of ferrying packages to homes and businesses.
Customers, wary of the number of people drivers are exposed to on their routes, grill them about whether they might be infected. Some are being asked to sign documents about their health status or submit to tests before they enter a business. Then there is the signature process, which has quickly...
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