The San Diego County based luxury retailer also announced a permanent halt of operations, after saying for weeks that the closure was temporary. Employees report they filed complaints with the state regarding the company's layoff practices.
American Express and Worldpay, a credit and debit card processor, have each sued Pirch, alleging the San Diego County-based luxury appliance retailer owes them almost $50 million in transaction disputes and chargebacks initiated by Pirch's aggrieved customers. On Wednesday, the company's leaders sent an email to staff announcing that Pirch was permanently shutting down and has processed final paychecks.
Worldpay started processing debit and credit card payments for Pirch in 2015, according to the complaint, filed in an Ohio county court. The suit states that Pirch's customers, 'motivated by the lack of explanation, updates, or any transparency provided by Pirch' after it closed its stores, 'began disputing the charges on their cards and obtaining chargebacks from the issuers of those cards in exceptionally large numbers.
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