The service, called Amazon Care, will end by Dec. 31, according to an email sent to staff by Neil Lindsay, senior vice president of Amazon Health Services.
In the email sent to staff, Lindsay wrote that Amazon listened to feedback from employers and worked to improve Amazon Care.
He added that Amazon Care “is not a complete enough offering for the large enterprise customers we have been targeting, and wasn’t going to work long-term.” Amazon Care isn’t the company’s first failed health effort. The tech and retail giant was also part of to spend $3.9 billion to buy the primary care organization One Medical, a membership-based service that offers virtual care as well as in-person visits. As of March, One Medical had about 767,000 members and 188 medical offices in 25 markets.
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