Amazon customer outraged to find 'baggie of drugs' inside package containing gift for his 8-year-old niece
NewsweekThe email said the issue has been directed to the shipping department"with high priority" so they can investigate how the error occurred.
"At Amazon, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen," the email added. "We want our customers to have a happy and trust worthy shipping experience with us, we feel so sorry that we were not able to fulfill your expectations for this level of service. In this case it is with great regret for us to know that we have not met our standard."Vishal Solanki said he was stunned to find a"baggie of drugs" inside a package he ordered from Amazon.
"I immediately sent @amazon an email to express my concern and dismay and the only thing I got from them was a"cookie cutter" email apologizing for sending the"wrong product" and that they were shipping me a new Art Set as a resolution. I mean that's it?!" He added:"Somehow, within Amazon's supply chain, this bag of drugs was inserted into the packaging of the Art Set meant for a child! What if I had not opened it and my niece thought it was candy and ate it? What if it was your child who opened it and had an overdose or worse?! I am absolutely p***ed off, angry, shocked and annoyed. As the holidays are approaching just be aware to check your packages.
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