“It was an absolutely horrid experience”—it can take work to survive the airport ride-share lot
By Patrick McGroarty Nov. 11, 2019 5:30 am ET Airports are still sorting out how to handle the ride-hailing companies crowding their curbs.
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Similar frustrations are simmering in Los Angeles, where the airport is undergoing a $14 billion renovation before the 2028 Summer Olympics. In October, Uber and Lyft pickups moved to a lot next to the terminals. Officials at the airport say wait times have eased as passengers at the lot adapt to the code system that matches them with the next Lyft or Uber driver in line. It is essentially a return to a cab stand.
Steven Everett, a full-time driver for Uber and Lyft, says one day he circled Chicago’s Midway airport 20 times before he made it into the line of about 10 cars waiting to match with PIN-bearing passengers. Better to circle the airport burning gas, he says, than risk getting stuck in the lot down the road where drivers wait to be called to the terminal. “It’s packed like sardines,” he says.
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