An airline passenger's video of a man punching the back of her seat sparked an online debate: Is it OK to recline when sitting in economy?
American Airlines responded to Williams on Twitter by asking her to direct message the company.
Williams responded that she had tried to reach out to the airline."You clearly want me to do this quietly through a DM," she said."I’m done being quiet! I’ve had extensive neck surgeries - my cervical spine is completely fused ... I’ve lost time at work, had to visit a doctor, got x-rays, and have horrible headaches for a week," Williams wrote."The safety and comfort of our customers and team members is our top priority," the statement said.
"Reclining your seat when you are flying coach is literally the most selfish inconsiderate thing a person can do. It literally ruins the travel experience of the person sitting behind you. You are just as bad if not worse than him," one person wrote. Others stuck up for Williams."It's ridiculous for ppl to say you shouldn't recline your seat. It's an option for a reason. You're fully within your right. If he needs more room, he should have gotten a seat that accommodated that. Why should you be inconvenienced? You paid for your seat," a Twitter user responded to her.
Still others said the fault lies with airlines."Amazing all the haters; its the airlines' fault for putting in Too many seats! Especially American Airlines!" a Twitter user said.
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