Passengers were able to get business-class tickets for flights traveling between North America and Asia for between $300 and $550 — more than $9,000 off their original cost.
Finding great deals on airfare isn't so unusual in the internet age, but some bargains really are too good to be true.
One traveler even locked down a first-class flight from Jakarta, Indonesia, to the Caribbean, with layovers in Tokyo and New York, for $890. The problem stemmed from a glitch on ANA's Vietnam website, which listed an incorrect currency conversion, the company told Bloomberg. The airline added it is"investigating the cause of the bug and the size of its damage."
The cheap tickets will remain valid for travelers who fly before the airline makes an official decision on the tickets' validity, Bloomberg reported. The airline will make a decision by the end of this month, an ANA spokesperson told the outlet. "Oi, just missed an error fare from Jakarta to Houston with ANA just a few minutes ago. ~370 USD in business class, but once I clicked it, it was gone," one Twitter user posted on Wednesday.Some users remained skeptical that the airline would honor the erroneously discounted tickets. Secret Flying, a travel deals website, advised travelers to postpone booking their vacations until ANA provides guidance on the situation.
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