Between staffing shortages, pilot strikes, lost luggage and massive lines, air travel in 2022 has not been easy.
and United executives will face investors Thursday when they discuss their operations on quarterly earnings calls.
"While we cannot recover the time lost or anxiety caused, we are automatically depositing 10K miles toward your SkyMiles account as a commitment to do better for you going forward and restore the Delta Difference you know we are capable of," said the e-mail, a copy of which was seen by CNBC.
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