Advice | How to make sure your vacation rental isn’t a scam

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Advice | How to make sure your vacation rental isn’t a scam
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Advice: Scammers are getting more sophisticated, but Airbnb and Vrbo offer protections for people booking short-term rentals.

— AirDNA’s 2023 outlook forecast a record supply of 1.4 million listings in the United States and a 9 percent increase in nights listed from last year — there are bound to be a few scam rentals, experts warn.

“Scammers know you’re looking for a great location that’s available and affordable,” says Phil Foxall, owner ofand a 27-year law enforcement veteran. “They’re preying on your emotions to con you into stealing your money — and your vacation memories.” I know a thing or two about vacation rental scams; fraudulent rentals keep me busy as a consumer advocate. But I’ve also been living in vacation rentals almost full-time for the past five years. I’ve stayed in all kinds of places, including a sparkling new Vrbo rental in Cape Town, South Africa, that came with daily cleaning service and an “eclectic” apartment in Athens that reeked of cigarettes. I’ve fortunately never fallen for a listing that didn’t exist.

Fortunately, Austin’s case had a happy ending: She disputed the charges on her credit card and received a full refund.

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