Amazon Employees May Listen To Recordings Captured By Your Echo
Echo Dot devices are pictured at Amazon Headquarters on September 20, 2018 in Seattle Washington.
A team at Amazon that includes both full-time employees and contractors listens to people's audio snippets recorded by devices with the company's Alexa assistant installed, according toSeven people, described as having worked in Amazon's voice review program, told Bloomberg that they sometimes listen to as many as 1,000 recordings per shift, and that the recordings are associated with the customer's first name, their device's serial number, and an account number.
In an emailed statement to BuzzFeed News, an Amazon spokesperson wrote that"an extremely small sample of Alexa voice recordings" is annotated, and reviewing the audio"helps us train our speech recognition and natural language understanding systems, so Alexa can better understand your requests, and ensure the service works well for everyone."
Additionally,"All information is treated with high confidentiality and we use multi-factor authentication to restrict access, service encryption, and audits of our control environment to protect it," according to the spokesperson. Apple and Google, which make two other popular voice-enabled assistants, also employ humans who review audio commands spoken to their devices; both companies say that they anonymize the recordings and don't associate them with customers' accounts. Apple's
Indonesia Berita Terbaru, Indonesia Berita utama
Similar News:Anda juga dapat membaca berita serupa dengan ini yang kami kumpulkan dari sumber berita lain.
Amazon has already captured its key to future dominanceAmazon is winning with teens, according to Piper Jaffray's most recent survey.
Baca lebih lajut »
Amazon plans to start accepting cash at Amazon Go stores after reported accusations of 'discrimination and elitism' and new laws banning cashless storesAmazon is planning to start accepting cash at its cashierless Amazon Go stores.
Baca lebih lajut »
Amazon workers get to hear some of what you tell Alexa, and they have a chat room to talk about 'amusing' recordingsAmazon has workers listening to some amount of Alexa voice recordings, according to a report from Bloomberg.
Baca lebih lajut »
Amazon exec tells employees that Go stores will accept cash to address 'discrimination' concernsAmazon is planning to add new payment methods, including cash, at its cashierless Amazon Go stores to serve the unbanked.
Baca lebih lajut »
Amazon reportedly has thousands of people listening to snippets of Alexa conversationsAmazon employees are listening some conversations through Alexa in order to help the voice assistant improve its understanding of speech.
Baca lebih lajut »
Roku downgraded, sinks on report that Amazon is betting big on streaming TV adsShares of Roku sank more than 9 percent on Thursday as traders reacted to a report that Amazon is planning to expand its streaming service.
Baca lebih lajut »
Google rivaling Amazon in cloud by teaming with open-source vendors instead of competing with themGoogle is challenging Amazon in the cloud by partnering with open-source companies instead of competing with them
Baca lebih lajut »
Jeff Bezos has an ambitious vision for Amazon in 1999 interview“There’s no guarantee that Amazon can be a successful company. What we’re trying to do is very complicated,” Jeff Bezos said in 1999. “Scale is important to us and we’re going to go after that kind of scale.”
Baca lebih lajut »
More than 3,500 Amazon employees push for aggressive action on climate changeIt's the biggest employee-driven push against climate risk in the tech industry yet.
Baca lebih lajut »
Records of millions of Facebook users are reportedly found on Amazon's cloud serversResearchers from the cybersecurity firm UpGuard found that Facebook user account information was exposed on Amazon cloud servers.
Baca lebih lajut »