Luckin Coffee — the Starbucks of China — is punishing staff for getting drink orders wrong by making them copy down lines of customer complaints: report
The outlet also posted a screenshot of one employee's copying task which appeared to show multiple lines of the same text written over two pages.
Staff members were made to repeatedly write"Unsweetened jasmine tea is totally undrinkable" and"I ordered less ice, why did you give me more ice?" Jiupai News reported, citing posts made by the coffee chain's staff on unnamed social media platforms. The story also went viral on Chinese microblogging website Weibo, with social media users debating whether the punishment was appropriate.
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