911 dispatchers could be key in prosecuting more hate crimes

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911 dispatchers could be key in prosecuting more hate crimes
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Hate crimes are on the rise in San Diego, but without evidence proving motive, such crimes are hard to prosecute. That's why the county is teaching 911 dispatchers the role they can play in gathering key evidence.

Deputy District Attorney Abigail Dillon leads a hate crime training for 911 dispatchers in San Diego, Calif. March 22, 2022.

“The details that a dispatcher is able to get from someone who is on scene witnessing it as it happened or the victim of the crime itself or even the suspect,” Dillon said. “I can't emphasize enough how important that information gathering can be and how critical that evidence can be.” That tight definition makes hate crimes difficult to prosecute, Dillon said. Especially when there’s not enough evidence.

“We want dispatchers to be aware of the difficulties of what we have to prove for purposes of hate crimes, what's required, so that that's in the back of their mind as they're asking for additional details from witnesses or victims or suspects who call 911,” she said. San Diego County, however, has been offering these training sessions for dispatchers since the 1990s.

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