Can you hold?
Sometimes we are told to lie to you about whether someone is available or in the office at all.They usually are, but they don't want you to know that.Tap to play or pause GIFWe've mastered"looking busy," and most of the time when you see us typing, we're just doing personal stuff online.We wish you'd understand that when you're calling to complain to someone that we are just the person who answers the phone, not the person you want to complain to......
Please just ask to be transferred — it's easier for both of us.And we often fake it when we're not in the mood to be perky.In fact, sometimes the voice you hear is upbeat and friendly, but we are actually rolling our eyes and making stabby gestures with a pen.If you call less than five minutes before we close, we might just"miss" the call.
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